CSR Calendar Forum on Consumer Issues - HCMC 12.01.2012 and Hanoi 13.1.2012

Protecting Consumer – Searching the Dialogue Improving Business.

WHOEVER you are... you finally are a consumer of goods and products.

Have you ever been disappointed about what you buy and use ? Have you complained about products with producers and got what you asked for ? How a company should react on consumer’s concerns ? What can business learn from it’s clients ?

Recent cases show that Vietnam consumer’s rights are more and more violated. Whether the recent release of Law on Consumer Protection can improve the situation ? Business has to respect the law and should be aware of protecting consumer’s health and safety in order to develop sustainably and become a trustful part of national economy.

• The responsibility of producers (is it limited to warranty?)
• The rights of consumers
• The legal framework on consumer protection 
• What are YOUR experiences, suggestions and expectations?

Download invitation and agenda:  EN  VN   

Download registration form: bilingual